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An Exercise to Expose Team Dysfunction in One Meeting

I am working with a team of executives who have gotten themselves into a bad spot. Each has become entrenched in the notion that their teammates aren’t trustworthy. Their feelings about each other have...

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Enough about Workload, the Problem is Thoughtload

You’re worrying about too much at work, aren’t you? How do I know? Because the vast majority of people I meet are in the same boat. I see it in their eyes. I spot it in their reactions when they’re...

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3 Questions to interrupt an emotional diatribe

I’m constantly encouraging teams to wade into the really difficult, contentious, emotional discussions that they would otherwise try to avoid. The problem is that you might lack the vocabulary to get...

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Exercise: Nail Your Introduction

I told you last week about a team of people who were worried about an upcoming corporate restructuring. Their inner voices were whispering unhelpful thoughts suggesting they might not be smart enough,...

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The Role of a Team Leader

If you’ve read my book or heard me speak, you probably know my story about how cross-functional teams aren’t like rowers (members aren’t all pulling in the same direction), instead, they are like...

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Getting Your Team Unstuck

You’re stuck on a toxic team. You’ve been trying to keep your head down and get along with everyone, but you can’t take it anymore. You’re done with the passive-aggressiveness. You can’t hack the...

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Exercise: Giving Feedback Gently

Occasionally, I focus the blog on sharing the techniques I use to facilitate important conversations among individuals and teams. I inherited this one and I love it so much, I’m passing it on. Give it...

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Unseen Work

I had an epiphany last week about the source of much resentment in teams. I’m calling it “unseen work.” I define unseen work as the physical, cognitive, and emotional efforts required to complete one’s...

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The Importance of Transitions

It’s November, or as I call it, “NOvember.” NOvember is a 30-day campaign I run on LinkedIn with one recommendation each day for something you can say “no” to that will make you happier, healthier, and...

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Your Strategy Should Serve Two Purposes

Does your organization have a strategy? Do you know what it is? Does everyone feel a sense of ownership over executing that strategy? In far too many organizations, the answer to those questions is...

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